Privacy Policy

1. Who we are

This Privacy Policy explains how Otay Mesa Cross Docking ("we," "us," "our") collects, uses, and protects information when you visit this website (the "Site") or submit an inquiry through it. We are based in San Diego, California, and this policy is governed by California law.

2. Information we collect

We only collect information you choose to give us. Currently, the only way this Site collects personal information is through the contact form, which asks for:

• Company / entity name
• Your name
• Email address
• Phone number (optional)
• Service you're inquiring about
• Any details you include in your message

We do not use cookies, analytics, or advertising trackers on this Site. We do not passively collect browsing behavior, device fingerprints, or location data.

3. How we use your information

Information submitted through the contact form is used solely to respond to your inquiry — for example, to follow up about cross-docking, transloading, or warehousing services, provide quotes, or schedule operations. We do not use your information for marketing you haven't asked for, and we do not sell or rent your information to third parties.

4. How your information is handled

When you submit the contact form, its contents are sent directly by email to our operations inbox. We do not store submissions in a database on this website. Standard email retention practices then apply, the same as any other business correspondence.

5. Sharing of information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may disclose information if required to do so by law, or to protect our rights, property, or safety, or that of others.

6. Your California privacy rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), as amended, including the right to know what personal information we hold about you, request its deletion, and not be discriminated against for exercising these rights. Because we do not sell personal information, there is no sale to opt out of. To make a request, contact us using the details below.

7. Children's privacy

This Site is intended for business use and is not directed at children. We do not knowingly collect personal information from anyone under 16.

8. Security

We use reasonable technical measures — including HTTPS encryption and spam/abuse protections on our contact form — to help protect information submitted to us. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to this policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

10. Contact us

Questions about this policy or your information can be sent to:

info@otaymesacrossdocking.com